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Post by Frustrated student on Apr 14, 2021 15:47:30 GMT
Has anyone else had problems getting replies from Kaplan? I'm starting to get really frustrated, I came in on the gateway and thought it might just be because I asked so many questions but starting my first pillar exam now and it feels like I can barely get through at all. Takes days to get a reply to basic questions and often the replies just feel like templates and don't even answer what I wanted to know so I have to contact them AGAIN. I even tried to call, the first time I waited for almost five minutes and didn't get connected, the second time I was halfway asking through my questions and they hung up.
Has anyone else had a similar experience? Has anyone had better luck elsewhere or is this standard?
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Post by gsilva on Apr 23, 2021 2:19:17 GMT
A couple of my friends used them, really mixed results. One absolutely loved them, said the materials were great and the tutors were always really friendly, he started at the gateway and went from there to PER. The other one started the gateway and then quit after a couple of attempts, he said they were useless.
Seems to be really hit or miss from what I've heard, everyone seems to love them or hate them, not much average enjoyment.
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